MBA/MBA Brand Management MCQ Set 11 MCQs :- multiple choice questions and answers. e.g MBA MCQS,MBA Mock Tests , MBA Practice Papers ,MBA Sample Test,MBA Sample questions

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Question 1: Which of the following statements is not true?

You can ease disappointment in a bad-news message by using positive words rather than negative, counterproductive words.

When using the indirect approach to delivering bad-news, the reasons behind the situation should be given after the bad news itself.

When delivering bad-news messages, it is critical to be sensitive to the feelings and state of mind of your audience.

When you use language that conveys respect and avoids an accusing tone, you protect your audience's pride.

Total MCQS Questions are 33 in this paper MBA Brand Management MCQ Set 11
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