A circular is a form of ______
1.Oral communication.
2.Face-to-face communication.
3.Group communication.
4.visual communication.
A GD is highly structured because:
1.It is coordinated by a moderator
2.It measures group communication skills
3.Members have to listen to the views of others
4.The topic, time and number of participants are all decided in advance
A message may be understood by an average educated person, if FOGINDEX is:
1.More than 15
2.Less than 15
3.Negative
4.Zero
A report prepared in a prescribed form and presented according to an established procedure is _________ report
1.Formal.
2.Informal.
3.Statutory.
4.General.
A resume summarizes the following:
1.Strengths and weaknesses
2.Personality
3.Education and experience
4.Hobbies
A summary of your educational and academic backgrounds as well as teaching and research experience, publications, presentations, awards, honours and affiliations.
1.Resume
2.Curriculum vitae
3.Application letter
4.Hand-outs
A synopsis of the most relevant professional experiences you have for the particular job for which you are applying.
1.Resume
2.Curriculum vitae
3.Application letter
4.Hand-outs
A _________ focuses on your skills and experience, rather than on your chronological Work history
1.Functional resume
2.Mini resume
3.Combination resume
4.Chronological resume
A _________ includes rules for forming compound words, abbreviating technical terms, and writing unusual or difficult words
1.Appendix
2.List of references
3.Bibliography
4.Glossary
A _________ is also known as a 'cover letter'
1.Resume
2.Curriculum vitae
3.Application letter
4.Sales letter
A _________ letter should be organized like sales letter
1.Resume
2.Curriculum vitae
3.Application letter
4.All the above.
A _________ Starts by listing your work history, with the most recent position listed first.
1.Functional resume
2.Mini resume
3.Combination resume
4.Chronological resume
According to Proxemics (space language), zones are classified into _________ categories
1.3
2.4
3.5
4.6
According to Richard Fitch, in communication process 90% belongs to ____
1.Formal communication
2.Non-verbal communication
3.Informal communication
4.Oral communication
Advantage of written communication
1.Save time.
2.Save money.
3.Permanent record.
4.Neat.
All of the following are examples of verbal communication EXCEPT:
1.Email
2.symbols
3.Telephone calls
4.Text messaging
All the following are principles of business letter writing, except:
1.Consideration
2.Correctness
3.Conciseness
4.Concurrency
An Agenda prepared in connection with _____
1.Meeting.
2.Business tours.
3.Exhibition.
4.Personal notes.
___ is a document sent with your resume to provide additional information on your skills and experience.
1.Hand-outs
2.Curriculum vitae
3.Application letter
4.Sales letter
___ is a kind of written announcement that is distributed to a large number of people to convey any commercial or non-commercial message at minimum time, costs and efforts.
1.Memo
2.Notice
3.Circular
4.Publicity
___ is talking to oneself in one's own mind such as soliloquies, asides in dramatic work etc.
1.Dialogue
2.Interpersonal communication
3.Intrapersonal communication
4.Unilateral communication.
____ are our body parts especially arms, legs, hands and head convey meaning.
1.Gestures
2.Proxemics
3.Time language
4.Paralanguage
____ are used by an organisation as a means of having written records of established practices such as instructions on how to undertake specific tasks and work policies.
1.Manuals
2.Memos
3.Letters
4.All the above.
____ are usually the least formal method of written communication within the workplace and will usually include various notices or information relating to welfare and safety issues;
1.Manuals
2.Memos
3.Letters
4.Circulars
____ Communication can be inward or outward:
1.Vertical communication
2.Horizontal communication
3.Internal communication
4.External communication
____ in communication increases credibility of the sender of message
1.Clarity
2.Correctness
3.Concreteness
4.Consideration
____ is also known as Non-directed interview.
1.Structured
2.Unstructured
3.Depth
4.Exit
____ is an assigned communication for a purpose and for specific receiver or reader.
1.Report
2.Memos
3.Letters
4.Circulars
____ is done by drawing a list of the items of business to be transacted at the meeting.
1.Minutes.
2.Minutes.
3.Minutes.
4.agenda.
____ is exchange of messages between two persons such as conversation, dialogue, interview etc.
1.Soliloquies
2.Interpersonal communication
3.Intrapersonal communication
4.Mass communication.
____ is the interpretation of sensory data so as to gather meaningful ideas.
1.Sensation
2.Retention
3.Perception
4.Cognition
____ is the wordless form of communication which takes the form of postures, body language ,facial expressions, eye contacts, tension, breathing and tones etc.
1.Verbal communication
2.Garbage communication
3.Informal communication
4.Non-Verbal communication
____ listening occurs when you go beyond what is being said and try to fathom what is not being said.
1.Deep
2.Passive
3.Full
4.Discriminative
____ Means how our voice stress, pause, sigh etc. communicates.
1.Paralanguage
2.Body language
3.Gestures
4.Proxemics
____ presentations include talks, seminars, proposals, workshops, conferences, and meetings the presenter or presenters share their expertise, and information is exchanged.
1.Informative
2.Persuasive
3.Image building
4.Decision making
____ takes place when you listen to only those things that you want to hear or to those that you interested
1.Discriminative listening
2.Biased listening
3.Selective Listening
4.Appreciative listening
_____ and testimonials are important because they express the opinion of others the applicant's suitability for a position.
1.References.
2.Qualification.
3.Service certificate.
4.Letters.
_____ indicates the hierarchy of topics and their sequences.
1.Appendix
2.List of references
3.Bibliography
4.Table of contents
_____ Involves how we arrange personal space and what we arrange in it
1.Kinesics
2.Proxemics
3.Time language
4.Paralanguage
_____ is a person's belief about his' or her chances of successfully accomplishing a specific task.
1.Self esteem
2.Self perception
3.Self concept
4.Self Efficacy
_____ is the process of exchanging messages between a seller and a customer.
1.Organisational communication
2.Business Communication
3.Managerial communication
4.Professional communication
_____ is the study of body physical movements.
1.Kinesics
2.Proxemics
3.Time language
4.Paralanguage
_____ means the position in which you hold your body when standing or sitting.
1.Gestures
2.Postures
3.Paralanguage
4.Proxemics
_____ tells how our body communicates.
1.Paralanguage
2.Kinesics
3.Chronemics
4.Proxemics
______ communication refers to the communication between a superior and a subordinate through scalar chain.
1.Wheel communication
2.Chain communication
3.Circular communication
4.Free flow communication.
______ is a communication which contains the decision of the meeting.
1.Amendment.
2.Resolution.
3.Debate.
4.Minutes.
______ is a systematic oral exchange of information, views and opinions about a topic, issue, problem or situation among members of a group who share certain common objectives.
1.Presentation
2.Group discussion
3.Group interview
4.All of these
______ is also referred to as critical/judgmental listening
1.Discriminative listening
2.Biased listening
3.Evaluative listening
4.Appreciative listening
______ refers to mental disturbances
1.Coherence
2.Notion
3.Distraction
4.Psychological noise
______ refers to the amount of space that individuals naturally maintain between each other.
1.Chronemics
2.Gestures
3.Proxemics
4.None of these.