What is not part of a marketing plan?
What is OD?
What is premise control based on?
What is T-group training?
1.A group whose aim is transformational change
2.A group brought together to deliver training programmes
3.Team training for the purposes of advancing technology
4.Team building activities involving learning
1.An imagined sequence of future events
2.An unpredictable event
3.A planned for event
4.An unplanned for event
1.Develop a product.
2.Demonstrate a plan.
4.Generate ideas and concepts.
2.Choose key personnel for the task
3.Select a strategy
2.Introducing private sector business principles into the public sector
3.Replacing public management with private sector management
4.Restructuring public organisations
2.Fluid working relationships
3.Freedom of association
4.One best way to do a job
What is the optimal span of control?
4.None of the above
What is the overriding philosophy underpinning the strategic direction of an organisation?
1.Bring together managers and workers to find improvements.
2.Bring together managers and workers to discuss output.
3.Bring together managers and workers to review quality of work.
4.Bring together managers and workers to review targets.
1.Adhere to the law pertaining to workers' rights
2.Maintain a harmonious working environment
3.Undertake conflict resolution
4.All of the above
What is the richest form of information?
What is the term for a process that enables an organisation to assess and demonstrate its social, economic, and environmental benefits and limitation?
What is the term for a sub-optimal but acceptable outcome of negotiations between parties?
What is the term for an autonomous business entity within an overall corporate enterprise which is set apart from other areas of the business?
4.Strategic business unit
What is the term for an organisation that adapts to changes in the environment by quickly responding to shifts in supply and demand conditions?
What is the term for decisions limited by human capacity to absorb and analyse information?
What is the term for incremental changes to processes in an organisation using information technology?
1.Business Process Improvement
2.Business Process Reengineering
3.Business Process Change
4.Business Process Advance
What is the term for organisational development through a formally designed organisational structure?
What is the term for the act of getting individuals to behave in ways that are acceptable to a group?
What is the term for the action in which managers at an organisation analyse the current situation of their organisation and then develop plans to accomplish its mission and achieve its goals?
What is the term for the development and design of value adding products and/or services to meet the demand characteristics of individual customers?
What is the term for the extent to which competition in one country is influenced by competition in other countries?
What is the term for the monitoring of events both internal and external to the organisation that affects strategy?
What is the term for the phenomenon that a new IT system is implemented across the whole organisation simultaneously?
What is the term for the set of behaviours and tasks that a member of the group is expected to perform because he or she is a member of the group?
What is the term used in Ansoff's matrix for increasing market share with existing products in existing markets?
What is the weakest form of control?
3.IT and computing skills
1.Attracting employees to the organisation
4.All of the above
What theory is built around the principle that 'people make choices regarding how to behave based on values and beliefs'?
1.Workers decide if they want to turn up for work.
2.They only work weekends.
3.They only work alternate weeks.
4.They choose the start and finish time within set parameters.
When a manager monitors the work performance of workers in his department to determine if the quality of their work is 'up to standard', this manager is engaging in which function?
When does an acquisition take place?
1.Two equal partners decide to work together.
2.Two equal partners share resources.
3.Two unequal partners join together.
4.Two unequal partners become one after a buyout.
2.In the workplace
4.All of the above