A complaint can be filed against ___ who adopt(s) unfair trade practices.
1. Trader only
2.Manufacturer only
3. Trader and Manufacturer
4.Consumer
A District Forum has jurisdiction to entertain a consumer complaint involving product value:
1. Up to ₹ 20 lakh
2.Up to ₹ 10 lakh
3.Between ₹ 20 lakh and ₹ 1 crore
4.Above ₹ 1 crore
According to sociological approach, entrepreneurship
1.Process of sensitivity
2.Process of role performance
3. Process of economic change
4. All of these
An entrepreneur is:
1.Born
2. Made
3.Bom and made both
4.All of these
Anentrepreneureissaidtobe:
1. Promotor of economic development
2.Motivator of economic development
3.Both the above
4.None of the (a) and (b)
Critical evaluation points of entrepreneurial development programme are:
1.Organisational policies
2.Lack of suitable selection procedure
3.Lack quality of technical and vocational education and training
4. All of these
Entrepreneurial Development Institute of India was established by:
1. Maharashtra Government
2. Gujarat Government
3.Madhya Pradesh Government
4. Tamilnadu Government
Entrepreneurial Development Programee provides :
1. Self-employment
2.Education & training
3. Skill increment
4. All of these
Entrepreneurship fails to lead :
1.Partnership firm
2.New corporate division
3.New subsidiary venture
4.None of these
Entrepreneurship falls to lead :
1. Partnership firm
2. New corporate division
3. New subsidiary venture
4.None of these
Entrepreneurship is ensured by:
1.Subsidiaries
2.Larger Firm
3.Medium Firm
4. Small Firm
For heavy equipment, which of the following channels is more relevant?
1. Zero-level
2.One-level
3.Two-level
4.Three-level
From the point of view of business, which one of the following is a reason because of which consumer protection is important?
1.Dynamic environment
2. Fast technological development
3.Government intervention
4.Competitive market
Identify the related function of labelling being depicted below as given on the pack of the chips.
1.Describes the product and specifies its content
2.Grading of products
3.Helps in promotion of the products
4. Identification of the product or brand
Identify the responsibility of consumers being highlighted in the picture given below.
1. Be honest in your dealings
2. Learn about the risks associated with products and services
3.Assert yourself to ensure that you get a fair deal
4.Respect the environment.
Identify the right of consumers being exhibited in the picture on your right.
1.Right to choose
2. Right to be heard
3.Right to seek redressal
4. Right to consumer education
Identify the right of consumers being promoted in the given picture. Business Studies MCQs for Class 12 with Answers Chapter 12 Consumer Protection 4
1.Right to seek redressal
2.Right to consumer education
3. Right to information
4.Right to be heard
In India entrepreneurial development programme is :
1.Necessary
2.Unnecessary
3. Wastage of time
4.Wastage of money
In which category does management fall?
1. Well-established profession
2.Semi-profession
3.Emerging profession
4. Marginal profession
In which year did Consumer Protection Act come into existence?
1.1986
2. 1999
3. 1991
4. 1976
Mail order selling is a __ channel of distribution.
1.Direct
2. Indirect
3.Direct and Indirect
4.Sole
Management is multidimensional because it has ___ dimension(s).
1. One
2. Two
3. Three
4. Four
Managing Director is the position of ___ level of management in a large company.
1.Top
2. Middle
3.Lower
4.Middle and Lower
Marketing is called a ___ process because it involves interaction of buyers and sellers.
1. Economic
2.Social
3.Legal
4.Political
Maslow’s Hierarchy of needs theory is governed by the fact that:
1.People are universally motivated by needs
2.People are socially motivated by needs
3.People are politically motivated by needs
4.None of the above
Registering a trademark gives to the users.
1.Finance
2. Fame
3.Protection
4. Information
Right to ___ is a right to be protected against products which are hazardous to life or health.
1. Information
2.Safety
3. Seek Redressal
4.Consumer Education
Self-actualisation needs on the job are fulfilled by :
1. Ensuring hard work in the job
2.Ensuring quality products
3. Participating in a training programme
4.None of the above
Social and economic development of a Nation is the result of………..:
1.Entrepreneur
2. Planning
3.Operation
4. Government
The attitude of Indian Government Machinery towards entrepreneurial development programme is :
1. Destructive
2. Negative
3.Constructive
4.Non-cooperative
The element that aims at integrating group efforts to achieve group objectives is called ___
1.Cooperation
2.Coordination
3. Management
4. Directing
The function of entrepreneur are:
1.To imagine a business idea
2. To study project feasibility
3.To setup enterprise
4. All the above
The future of entrepreneurial in India is:
1.In dark
2. Bright
3. In difficulty
4.None of these
Top management is concerned with formulation of
1. guidelines for supervisors.
2. long-term plans.
3. short-term plans.
4.None of these.
Which of the following attitudes Is not generally associated with successful entrepreneurship :
1.Competition and co-operation
2.Desire to influence others
3.Innovation and product improvement
4. Status quo in business
Which of the following sentence is inconsistent in the context of entrepreneur:
1.He is owner of the business
2. He is risk taker
3.He operates production activities
4.He searches out business opportunities
Which of the following sentence is not a characteristic of entrepreneurship:
1. Risk taking
2.Innovation
3.Creative activity
4. Managerial training
Which one of the following is not a consumer right?
1. Right to safety
2.Right to seek redressal
3. Right to get discount
4. Right to be heard
Which one of the following is not a reason for importance of consumer protection from the point of view of consumers?
1. Consumer ignorance
2. Consumer apathy
3.Consumer exploitation
4.Unorganised consumers
Which one of the following is not an importance of management?
1. Integrating various interest groups
2.Developing society
3.Disciplining employees
4. Inculcating creativity
Which one of the following promotion tools has mass reach?
1.Advertising
2. Personal selling
3.Sales promotion
4.Public relations
__ gives financial assistance to entrepreneurs:
1. ICICI
2. SBI
3.Indian Bank
4. IMF
__ means any person who buys any goods for personal use or hires or avails of any services for a consideration.
1.Consumer
2.Manufacturer
3. Trader
4.Service Provider
___ ensures that products reach the ultimate customers from the manufacturers.
1.Selling
2. Marketing
3.Physical distribution
4. Sales promotion
___ implies safeguard against anti-consumer trade practices of producers and traders.
1. Consumer Protection
2.Redressal Forum
3. National Commission
4.None of these
___ involves designing and producing container or wrapper of the product.
1.Marketing
2. Selling
3.Advertising
4. Packaging
___ is one of the redressal agencies for redressing consumer grievances.
1.COPRA
2.State Commission
3.Consumer Organisation
4.None of these
___ is the deliberate action of an organisation for promoting goodwill between itself and the society.
1.Marketing mix
2.Advertising
3.Public relations
4. Selling
___ is the marketing function which is concerned with informing the customers about the firm’s products.
1. Transportation
2. Selling
3.Advertising
4.Public Relations
___ mark is used for electrical products.
1. ISI
2. FPO
3. ISO
4. Agmark