CBTA Interview Questions for Freshers/CBTA Interview Questions and Answers for Freshers & Experienced

What are the benefits of using GPA?

Guided procedures in solution Manager can be used to achieve following benefits − * To perform complex processes. * Business critical processes can be executed with less risk. * You can speed up the processes.

What is GPA?

Guided Procedure Authoring provides set of tools- Browser, Guided procedure logbook to create guided procedure for activities that are performed periodically. Guided procedures are executed in different scopes- technical system, host and databases and for different application areas.

Let us say your central SLD integrated with LMDB doesn’t meet the version of SAP NetWeaver, how can you handle this?

When your central System Landscape Directory integrated with LMDB doesn’t meet the requirement you can use a local SLD and synchronize it with central SLD.

What is System Landscape directory?

This directory contains the information about landscape and software component versions. A SAP system can be configured to register under SLD. System Landscape Directory (SLD) manages information about all installable and installed elements of your system landscape.

What is Solution in Solution Manager Administration Work Center?

You can check all configured Solutions in the system. Using solution, you bundle the system and processes as per the requirement to monitor the operation.

Is it possible to use Work mode functionality without enabling Monitoring and Reporting?

No, to use the Work Mode Management reporting functionalities, Monitoring and Reporting has to be enabled for the managed systems.

What are the different types of Business Work modes?

The following types of business work modes can be used −

* Peak Business Hours
* Non-Peak Business Hours
* Non-Business Hours

Explain the difference between Planning down time and Maintenance work mode?

Planning Downtime

Technical work mode is defined as work mode during which the system is technically down and you do not have access. System administrators can use this work mode to perform planned administration tasks that can only be performed during downtime.

Maintenance Mode

Work mode during which the system is technically up and you have no access. System administrators can use this work mode to perform planned administration tasks that can only be performed during maintenance.

What are different functions of using Business Blueprint?

* BluePrint Structure
* Business Process Group
* Associated Items
* Business Scenarios
* Blueprint document

Explain the integration between SLD and LMDB?

LMDB gets all the information from the System Landscape Directory SLD where all the system register itself. Most of the technical systems contains data suppliers that provides direct information to SLD for registration.

The LMDB receives SLD changes automatically when a change occurs, using polling by LMDB, or active change notifications by the SLD.

What is Landscape Management Database in SAP Solution Manager?

In SAP Solution Management infrastructure, you can use Landscape Management Database (LMDB) which is central landscape information repository and it uses the same information as the System Landscape Directory SLD to enter the system information.

What are different advantages of using SAP Solman Infrastructure?

Integration between SAP Solman and IT infrastructure brings more advantages like −

* You can directly access data from SAP Solution Manager regarding IT Service Management processes.

* There is linking of Incident, Problem, and Change management to infrastructure information.

* It provide enhanced monitoring information inside SAP Solution Manager.

What is the purpose of using Template Project?

This is used to create a template that defines the project structure or some part of your project. Templates can also be used in other projects using transporting the template. It is also possible to lock templates against the changes- either completely or partially when they are used in other projects.

When do you use Project type as Implementation project?

This is required when you need a project to implement business processes in an SAP landscape.

You can select an existing structure based on business processes or you can also create a new project structure as per the following points −

* One or more user or partner templates
* Based on an existing project
* An existing solution landscape

Is it possible to assign multiple roles to one user in Solution Manager?

In SAP Solman, there can be one user with one or more roles assigned.

In SAP Solman, You can have a role with one or more Work Centers assigned.

Is it possible to start an individual work center by following Web Dynpro application directly?

Yes, you can also start an individual work center by following Web Dynpro application directly, to open the Incident Management work center, you can open URL −

http://< host >:< port >/sap/bc/webdynpro/sap/ags_work_incident_man?sap-language=EN

How SAP SM promises to reduce the overall administration efforts according to you?

It actually monitors the system with a real-time approach and at the same time, it enables users to interface in the business processes development with the help of which it becomes simple for them to make changes to the complex algorithms. Also, solutions can be tested in different manners. Thus, the overall administration efforts can be reduced greatly.

What does ARP stands for?

It stands for address resolution protocol

Are there any special requirements for transacting the phases with special needs?

The system should have better configuration and the users must make sure that the same is not divided into its components. The component resolvement is to be done in a reliable manner after the processing of the information.

Where you will find the workplaces in SAP SM? Is it possible to change their location?

They are generally present in the structures defining the roadmaps. Yes, it is possible but not for all the cases.

What s the significance of CMRC transactions in SAP SM?

It simply enables users to configure the SLFN

Is it possible in the SAP SM to reuse the existing material in the prime domain?

Yes, the same is possible and this is because of central storage of the testing results, as well as the materials. Also, they have a single point of access which clearly means there are no restrictions and can thus be used again and again.

What sort of information can you find in the Data Dictionary in the SAP SM?

In SAP SM, it offers complete information on the software special requirements, running the R3 applications, data model attributes, rules for entering the data in the system, as well as on system management.

What are the common types of Roadmap in the SAP Solution Manager?

There are four types of roadmaps that can be accessed by the users and they are:
Global Template Roadmap, Implementation Roadmap, Upgrade Roadmap, as well as Solution Management Roadmap. All of these are good enough to be trusted in the long run.

In the implementation phase, which approach is comfortable or is supported by the SAP Solution Manager?

The Process Oriented Implementation is the phase that is supported by the SAP Solution Manager. It is capable to deal with multiple solutions at the same time by providing real-time information available for the users all the time.

In SAP SM, what are the features of Business Blueprint?

Blueprint is very effective especially when it comes to dealing with the solutions. The users are free to derive a lot of information on the concerned aspects very easily. The important features are BluePrint Structure, Business Process Group, Associated Items, Blueprint Document, as well as important scenarios.

What is the significance of SAP SM in testing?

The execution, as well as the preparation of the test, can easily be enhanced in terms of speed with the help of the SAP Solution Manager. The users can simply make sure of accessing the entire system landscape and the users can simply make sure of centralized storage of all the results. The same can then be utilized at any stage when the need for them is felt.

From the change request management, what sort of information you can derive easily?

It provides useful information on whether the requests are in completion mode or have already completed, the overall time required for the same, transportation integration, total number of incidents that are required to trigger a process, number of requests that are declined, as well as the present status of transport.

What is Application Lifecycle Management?

In the present time, IT applications are becoming essential and one of the prime needs for businesses. Application Lifecycle management is the practice of assuring that the concerned applications used by the businesses can be integrated with other domains and can be used for a long time period. There are certain modules for maintaining the lifecycle of a product. The users are free to get a lot of information from the same about the working of different applications.

While working with SAP SM, what are the best things or the advantages of the same you have come across?

* The users can simply make sure of automated and simplified tracking of everything
* It is possible to integrate this tool with other similar tools
* All the alerts in the tool can be set to an automated mode for getting some real-time information
* It has an excellent ROI
* The organizations can simply make sure of low cost
* Centralized management is there for every task and the users are free to keep up the pace simply
* All the paths in a solution development approach can be improved
* The overall administration efforts can be reduced up to a great extent

What do you know about SAP SM Diagnostics?

These are basically n array of tools that are useful in monitoring and analyzing the SAP systems. The tools that are of significant importance and are widely preferred are Exception analysis, Workload Analysis as well as trace Analysis. A few tools in the group have multi-dimensional features and i.e. they can be deployed for different tasks and reasons.

Can you name a few important gateways in SAP Solution Manager that are of significant importance?

These are SAP Development, SAP Active Global Support, and SAP Delivery Platform

What is the significance of content that you will find in the SAP Solution Manager?

The SAP Solution Manager content is basically a collection of some useful information like any other content which enables business solution developers to gain knowledge and potential. The vast collection of information can easily be managed and stored in various formats

What are the prime components of SAP SM which you are familiar with?

SAP SM has been equipped with some of the best components that are good enough to be considered for deriving and managing some best solutions to complex needs and issues. Here is a list of some important components that largely matter.

-Support, Maintenance, provision testing, documentation, training, tools, problem management, optimization, monitoring, Project Administration, Change control, and Roadmap.

What according to you are the best ways to find/develop or manage a solution in the Information Technology domain?

* First of all, the developer should be well-familiar with the exact needs of the clients and must validate the solutions
* The management must understand and support the portfolio work
* Communicating and developing the vision of the program in an effective manner
* Managing the flow of all the going activities towards an effective solution management
* There must be active participants in the planning programs and activities
* Building a strong team with good skills and knowledge

What do you mean by the term Continuous Exploration?

Continuous exploration is basically an approach that enables businesses in exploring effectively all the markets, as well as tracing the exact needs of their customers to define a roadmap for a solution. In SAP Solution Manager, there are some key features that can be accessed directly and the users are free to grab the maximum knowledge. Continuous exploration is generally done before the development of a solution is started.

What is the significance of testing and experimentation in Solution Management?

Testing and experimentation both are the basis of any activity made to find an effective solution to the problem. Both of them simply make sure of an error-free solution in the long run. The solution developers can also derive a lot of useful information that can help them in finding the solution to similar issues or to develop an effective solution in the future.

In SAP Solution Manager, what exactly is MRD?

It stands for Marketing Requirements Document which reflects all the marketing needs a business has to fulfill to get favorable solutions. Of course, the market affects a business and there are certain important decisions that a customer has to take. MRD makes sure of all the information remains with the business managers with the help of which they can easily provide in best solution and can tackle all the issues.

What do you mean by the term Feedback and why do you think it’s important?

In Solution management, feedback is basically a rating that is provided by the clients to a service provider post-taking the services or when a solution is provided to him by an organization. The feedback reflects the quality of solutions/services offered to a customer by an organization. The feedback mechanism is good to enable the business to consider the methods and the strategies which are useful in keeping up the pace in all aspects.

How decentralize decision-making can be good for solution management?

When it comes to finding a solution to any problem, it’s nothing but the decision-making which matters the most. The users have to make sure that the entire moral or the other decisions are to be taken in a defined and effective manner. It is their responsibility to make sure of quick decisions and the ones which everyone agrees on without conflicts. Decentralize decision-making is useful in this manner to enable businesses to get a favorable fortune in the shortest possible time.

Can the requirements be the same in all the solution management approaches?

Not, they cannot be the same but vary largely depending on the certain factors that are related to the product, its lifecycle, as well as to the overall management of solutions.

What exactly are the responsibilities of human resources in the Solution management department in an organization according to you?

These experts actually work with the clients of a business and pay attention to understand their needs. The needs of clients are actually changing frequently all over the world. Therefore it is very necessary for a business to pay close attention to the same. Prioritizing the capabilities of the customers is also the responsibility of experts in this department. In addition to this, they are also responsible for creating the true vision of the solution and define all the requirements.

Explain the significance of SAP Solution Manager in your own language?

SAP SM is simply capable to deliver an organization the methodologies and other functionalities so that all the requirements for operating, implementing, as well as monitoring enterprise solutions are done in an effective manner. SAP SM is of significant importance when it comes to integrating the solutions in the IT domain of an organization. SAP Solution Manager also enables organizations in saving a lot of time on solution development.

Name and explain any two components of Application Lifecycle Management?

These are:

1. Software Architecture - It explains how the software actually works and what sort of features it would be having in it. Actually, it’s the layout of the application that defines how exactly a software has been a build-up

2. Computer Programming - It is basically a diverse array of computer alphabets done in a defined sequence to describe and manage the Application Lifecycle management.

What are the features of CRM you have gone through or accessed while using the SAP Solution Manager?

There are certain features with which it has been equipped with and is dedicated for. It generally includes Documentation change, Searches and Monitoring change, Faster processes for approval, Project Phase Management in a better way, Test and Protocol Management, Transport Management.

Mention what are the key features of Solution Manager Diagnostics?

Solution Manager Diagnostic feature focuses on root cause analysis for SAP Web Application Server Java Stack and SAP Enterprise Portal with the following features:

* Central configuration display
* Central log file viewer
* Software change tracking
* Portal monitoring and single activity trace
* HTTP analysis
* Java performance analysis
* Java thread dumps analysis
* Load tests with mercury load runner

What is the transaction code for Business Blueprint in SAP Solution Manager?

For SAP Solution Manager, the t-code for Business Blueprint is Solar01.

Mention the transaction code for project administration in SAP Solution Manager?

For project administration, the transaction code is SOLAR_PROJECT_ADMIN.

Mention what key approaches are supported by the SAP Solution Manager in the implementation phase?

The process-oriented implementation approach is supported by the SAP solution manager in the implementation phase.

List out the features of the business blueprint?

The features of the business blueprint include:

* Blueprint Structure
* Business Process Group
* Associated Items
* Business Scenarios
* Blueprint document

Explain how SAP Solution Manager helps in testing?

SAP solution manager helps in speeding up test preparation and execution. It gives a single point of access to the complete system landscape and allows the centralized storage of testing materials and test results to support cross-component testing.

Mention what are the features of Change Request Management?

Change request management features include:

* Search and Monitoring
* Change documentation
* Manage project phases
* Request for Change Scope
* Enhanced Approval Process
* Transport Management
* Test Management

Mention the benefits of SAP Solution Manager?

Benefits of SAP Manager Solution include:

* Automated configuration tracking
* Easy Integration
* Faster ROI
* Reduced administration effort
* Improved patch and upgrade management
* Automated Alerts
* Lowering cost
* Centralized management
* Automated Alerts

Explain what is SAP solution manager diagnostics?

SAP solution manager diagnostics are a group of tools to monitor and analyze SAP systems. The main tools are workload analysis, exception analysis, trace analysis, and change analysis.

Explain what is SAP solution manager?

SAP solution manager provides you the functionalities like the integrated content, methodologies, tools, etc., to implement, operate, monitor, and support an enterprise’s SAP solution. SAP solution manager manages the SAP and Non-SAP solutions in the IT landscapes of an organization.

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