A map indicates roads, highways, towns and the interrelationship is an _______ model
1.Iconic
2.mathematical
3.analogue
4.none of the above
All of the following are communication tools EXCEPT _______
1.Memos
2.Verbal circulation of a rumor
3.Body language
4.Inputting data into a spreadsheet
All of the following are the levels of communication EXCEPT _______
1.Intrapersonal Communication
2.Interpersonal Communication
3.Mediated Communication
4.Frame Communication
Alternative solutions exists of an LP model when
1.One of the constraints is redundant.
2.Objective function equation is parallel to one of the constraints
3.Two constraints are parallel
4.all of the above
An activity which must be completed before one or more other activities start is known as _______ activity.
1.Predecessor
2.Successor
3.Dummy
4.End
Authority, discipline, unity of command, and unity of direction are ____
1.Principles of the human relations movement.
2.Taylor's four principles of management.
3.Elements of Weber's ideal bureaucratic structure.
4.Four of Fayol's fourteen principles of management.
Constraints in an LP model represent
1.Limitations
2.Requirements
3.Balancing limitation
4.All of the above
Equity theory of motivation focuses on ______
1.Peoples expectation of different outcomes for a given action
2.Peoples perception of how fairly they have been treated in comparison with others
3.The motivational force involved in a person’s action at work
4.People’s perception of how they should perform in a given situation at work
Frederick Taylor and Frank and Lillian Gilbreth were advocates of an approach to management involving the use of scientific method, known as _____
1.The contingency approach.
2.Scientific management.
3.The quantitative approach
4.Management science.
Functional managers are responsible _______
1.For a single area of activity
2.To the upper level of management and staff
3.For complex organizational sub-units
4.For obtaining copyrights and patents for newly developed processes and equipment
Group brainstorming encourages all of the following except ________
1.Team building
2.Analysis of alternatives
3.Convergent thinking
4.Uninhibited verbalization
In communications management, to assimilate through the mind or senses is the process of _______
1.Receiving
2.Decoding
3.Comprehending
4.Understanding
In general, if a policy is not thought out and established ________
1.A situation requiring action will arise
2.Social issues will cause change in the organization
3.Managers will be hired from the outside
4.There will be significant staff turnover
In which organizational form are there dual or multiple lines of authority?
1.Matrix
2.Modular
3.Multidivisional
4.Decentralized
Maslow and Herzberg are two examples of _______ theories of motivation.
1.Expectancy
2.Content
3.Process
4.Equity
Most of the constraints in the linear programming problem are expressed as _______
1.Equality
2.Inequality
3.Uncertain
4.All of the above
Operations research analysts do not
1.Predict future operations
2.Build more than one model
3.Collect relevant data
4.Recommend decision and accept
Organization structure primarily refers to _____
1.how activities are coordinated and controlled
2.how resources are allocated
3.the location of departments and office space
4.the policy statements developed by the firm
Policies are sometimes defined as a(n) _______
1.Shortcut for thinking
2.Action plan
3.Substitute for strategy
4.Substitute for management authority
Scalar chain refers to ______
1.The line of authority from top management to the lowest rank
2.Degree to which subordinates are involved in decision making
3.Every employees should receive orders from only one superior
4.People and materials should be in the right place at the right time
Some policies are imposed by external forces, such as ______
1.Governmental regulatory agencies
2.Employee demands
3.Management decisions
4.Lack of funding
Strategic planning as a broad concept consists of ________
1.Corporate strategy and business strategy
2.Strategy formulation and strategy implementation
3.Inputs and outputs
4.Environmental analysis and internal analysis
The communication process must have a medium to convey information between two or more parties. The three common media are ____
1.Written, spoken, and signalized
2.Visual, audio, and tactile
3.Seeing, talking, and listening
4.Seeing, listening, and touching
The decision-making model consists of four styles: directive, analytic, behavioral and ______
1.Conceptual
2.Intuitive
3.Group interaction
4.Laggard
The job design would be LEAST formal in a ____
1.Matrix structure
2.Professional bureaucracy
3.Divisionalized structure
4.Machine bureaucracy
The name management science is preferred by
1.Americans
2.English
3.French
4.Latin
The problem-solving process begins with ________
1.Clarification of the situation
2.Establishment of alternatives
3.Identification of the difficulty
4.Isolation of the cause
The receiver filters messages based on all but the following _______
1.Culture
2.Semantics
3.Language
4.Distance
The solution space of a LP problem is unbounded due to
1.An incorrect formulation of the LP model
2.Objective function is unbounded
3.Neither (a) nor (b)
4.Both (a) and (b)
What is involved in communication process?
1.Idea-encoding-channel-decoding-feedback
2.Idea-information-channel-receiver
3.Information-channel-receiver
4.Sender-receiver-channel
What is the planning horizon?
1.The distance ahead for the forecasts on which plans are made.
2.The time period within which uncertainty is very low.
3.The time ahead for which there is no information.
4.The maximum time for which managers can make plans.
What is the term used to define the number of subordinates directly controlled by a manager?
1.Division management
2.Departmentation
3.Investment span
4.Span of management
Which management concept suggests that low-importance decisions be handled by subordinates, so that managers can focus on high-importance decisions?
1.management by objective
2.management by exception
3.participatory management
4.inclusionary management
Which management theorist is responsible for the motivation-hygiene theory?
1.Abraham Maslow
2.Dale Hawthorne
3.Peter Drucker
4.Frederick Herzberg
Which of the following is not a basic function of the management process?
1.Controlling
2.Organizing
3.Working
4.Leading
Which of the following is not a basic function of the management process?
1.Controlling
2.Organizing
3.Working
4.Leading
Which of the following is NOT a principle of management given by Taylor?
1.Science, not rule of the Thumb
2.Functional foremanship
3.Maximum not restricted output
4.Harmony not discord
Which of the following is not an example of formal communication?
1.Contact
2.email
3.Project status report
4.Status meeting
Which of the following is the determinant of organization structure
1.Technology
2.Centralization
3.Size of the work unit
4.Coordination of activities
Which of the following is the determinant of organization structure?
1.Technology
2.Centralization
3.Size of the work unit
4.Coordination of activities
Which role of manager that needs to resolve major and minor crisis that may occur unexpectedly?
1.Negotiator
2.Entrepreneur
3.Resource allocator
4.Disturbance handler
Which type of decision making is carried out by lower level management and deals with specific day ______ day processes?
1.Programmed decision making
2.Operational decision making
3.Administrative decision making
4.Mid-level decision making
While guiding organization members in appropriate directions, a manager exhibits _______
1.Consideration behavior
2.Authoritarian behavior
3.Theory y behavior
4.Leadership behavior
While solving an LP problem infeasibility may be removed by
1.Adding another constraint
2.Adding another variable
3.Removing a constraint
4.removing a variable
Who is the person was well known for the "Hawthorne Studies"?
1.Elton Mayo
2.Max-Weber
3.Chester Barnard
4.Mary Parker Follet
_______ is an individual's capacity to influence decisions.
1.Span of control
2.Line authority
3.Staff authority
4.Power
_______ is not one of the eight steps in the decision making process.
1.Identifying the problem
2.Analyzing alternative solutions
3.Implementing the decision
4.Delegating the decision making
_______ Theory is an important operations research technique to analyze the queuing behaviour.
1.Waiting line
2.Net work
3.Decision
4.Simulation
________ is the process of getting results accomplished through others.
1.Ordering
2.Mandating
3.Delegating
4.Working
____________ is a communication that flows from a higher level to one or more lower levels in the organization.
1.Horizontal communication
2.Upward communication
3.Downward communication
4.None of given options