MBA/MBA Production and Operations Management Mcq Set 7 Sample Test,Sample questions

Question:
"Poka-yoke" is the Japanese term for

1.card

2.foolproof

3.continuous improvement

4.fishbone diagram


Question:
3PL providers are specialized service providers with core competency in managing ______

1.Mechanical operation

2.Material operation

3.logistics operation

4.Finance operation


Question:
A Channel consisting of one or more independent producers, wholesalers or retailers that are seeking to maximize their own profits even at the expense of profits for the channel as a whole is a _____

1.vertical distribution structure

2.vertical marketing system

3.conventional distribution channel

4.independent channel allocation


Question:
A quality circle holds a brainstorming session and attempts to identify the'factors responsible for flaws in a product. Which tool do you suggest they use to organize their findings?

1.Ishikawa diagram

2.Pareto chart

3.process chart

4.control charts


Question:
All of the following decisions fall within the scope of operations management except for

1.financial analysis

2.design of products and processes

3.location of facilities

4.quality management


Question:
Apart from economic and non-economic benefits , _______ is the main artery of logistics and supply chain management for the movement of goods.

1.warehousing

2.production

3.storage

4.transportation


Question:
At strategic level ,the customer service management process is concerned with designing the process for managing the ________

1.CRM

2.PSA

3.CPFR

4.VMI


Question:
At ______ level, the CRM process provides the framework for managing relationships with customers.

1.operational

2.strategic

3.functional

4.activity


Question:
Broadly quality does not include

1.fitness for use

2.grade

3.degree of excellence

4.Price


Question:
Buying according to the requirements is called _______

1.Seasonal Buying

2.Hand to mouth buying

3.Scheduled Buying

4.Tender Buying


Question:
From the following which one is not included in distribution strategies

1.cross docking

2.milk runs

3.autonomation

4.direct shipping


Question:
Gibson Valves produces cast bronze valves on an assembly line, currently producing 1600 valves each 8-hour shift. If the production is increased to 2400 valves each 8-hour shift, the productivity will increase by

1.10%

2.20%

3.25%

4.50%


Question:
In many industries,traditional intermediaries are dropping by the wayside because of changes in ______ and the growth of ______ marketing.

1.technology; direct and online

2.franchise structure;independent

3.federal laws;business-to business

4.state and local laws;target


Question:
In the evolution of logistics ,the objective of maximize the profit by a corresponding maximization of sales was the objective in _____ stage.

1.Independent business function era (till 1950)

2.limited internally integrated business function era (1960-70)

3.fully internally integrated business function era (1980s)

4.externally integrated business function era (1990s)


Question:
Integration of business economics and strategic planning has given rise to a new area of study called ______

1.Micro Economics

2.Corporate Economics

3.Macro Economics

4.Managerial Economics


Question:
Logistics system follows the principle of ______________ advantage.

1.comparative

2.co-operative

3.discriminating

4.productive


Question:
Marketing logistics in logistics management known as _______

1.out-bound logistics

2.in-bound logistics

3.material logistics

4.production logistics


Question:
Material handling is a branch of engineering which deals with the movements of _______ between two or more different points.

1.goods

2.goods

3.product

4.Place or special characters of the product


Question:
Pareto charts are used to

1.identify inspection points in a process

2.organize errors, problems or defects

3.outline production schedules

4.show an assembly sequence


Question:
Productivity measurement is complicated by

1.the competition's output

2.the fact that precise units of measure are often unavailable

3.stable quality

4.the workforce size


Question:
Quality Circles members are

1.paid according to their contribution to quality

2.external consultants designed to provide training in the use of Quality tools

3.always machine operators

4.none of the above, all of the statements are false


Question:
Smart companies coordinate their logistics strategies and forge strong partnership with suppliers and customers to improve customer service and reduce channel cost through ________

1.cross-company teams

2.partnering

3.segregated departmentalization

4.cross -functional,cross-company teams


Question:
Sometimes a producer chooses only a few dealers in a territory to distribute its products or services.Generally these dealers are given a right to _______

1.corporate

2.administered

3.intensive

4.Intensive


Question:
Strategic logistics planning process starts with the definition of _______

1.corporate vision

2.logistic strategic analysis

3.logistic planning

4.managing change


Question:
The activities in supply chain process reside inside a _______, but an entire process will not be contained with in one function.

1.process

2.activity

3.functional silo

4.objective


Question:
The field of operations management is shaped by advances in which of the following fields?

1.chemistry and physics

2.industrial engineering and management science

3.biology and anatomy

4.All of the above


Question:
The five pillars of TQMincludeproduct, process,system,people,and _________

1.motivation

2.communication

3.leadership

4.Supervision


Question:
The Globel Supply Chain Form identified ______________ key process that make up the core of supply chain management.

1.Five

2.Six

3.Seven

4.Eight


Question:
The largest contributor to productivity increases is _______, estimated to be responsible for ______ of the annual increase.

1.management; one-half

2.Mr. Deming; one-half

3.labor; two-thirds

4.capital; 90%


Question:
The managing change by developing a cohesive environment in the organization is included in _______ stage of strategic planning process.

1.corporate vision

2.logistic strategic analysis

3.logistic planning

4.managing change


Question:
The marketing function's main concern is with

1.producing goods or providing services

2.procuring materials, supplies, and equipment

3.building and maintaining a positive image

4.generating the demand for the organization's products or services


Question:
The overall performance of corporate enterprises in terms of increased productivity ,profitability, and market share were the out put in _____ stage of logistic evolution.

1.Independent business function era (till 1950)

2.limited internally integrated business function era (1960-70)

3.fully internally integrated business function era (1980s)

4.externally integrated business function era (1990s)


Question:
The six Rs abourt operational objective of logistic management includes Right response,Right quality,Right quantity,Right value,Right cost tradeoffs, and _____

1.Right production

2.Right place

3.Right information

4.Right person


Question:
The term Logistics stems from the Greek word ______

1.logico

2.lobistico

3.logisticos

4.Logo


Question:
The _______ has made it possible for other companies to eliminate intermediaries and sell directly to the end consumer.

1.SCM

2.Internet

3.competition

4.global sourcing


Question:
Time to market is a critical objective of ________ process in supply chain.

1.product development and commercialization

2.demand management

3.manufacturing flow management

4.order fulfillment


Question:
Walter Shewhart is listed among the important people of operations management because of his contributions to

1.assembly line production

2.measuring the productivity in the service sector

3.Just-in-time inventory methods

4.statistical quality control


Question:
When suppliers, distributors, and customers partner with each other to improve performance of the entire system, they are participating in a _________

1.supply and demand chain

2.supply chain

3.channel of distribution

4.value delivery network


Question:
Which is not true regarding differences between goods and services?

1.Services are generally produced and consumed simultaneously, tangible goods are not

2.Services tend to be more knowledge-based than products

3.Services tend to have a more inconsistent product definition than goods

4.Goods tend to have higher customer interaction than services


Question:
Which of the following is not a part of Supply chain Management system?

1.Supplier

2.Manufacturer

3.Information Flow

4.Competitor


Question:
Which of the following is not an area of responsibility for a logistics manager?

1.warehousing

2.inventory

3.information systems

4.Marketing


Question:
_____ includes design and administration of systems to control the flow of materials, WIP and finished inventory to support business unit strategy.

1.Logistics Management

2.Materials Management

3.Bill of Materials

4.None of these


Question:
_____ system in logistic management refers to a set of activities concerned with storage and flow of all materials,information and control system in a cost-efficient manner.

1.operating

2.physical

3.integrated

4.distribution


Question:
______ process in supply chain includes all activities necessary for managing the product flow through the manufacturing facilities and for obtaining ,implementing and managing flexibility.

1.Manufacturing flow management

2.Customer relationship management

3.Customer service management

4.Demand management


Question:
_______ is a company wide strategy to cut lead times in all phases of manufacturing and office operation.

1.JIT

2.QRM

3.VMI

4.MRP


Question:
________ considers how your organization competes and is an essential element of corporate strategy.

1.Value proposition analysis

2.Leadership

3.A consultant

4.A competitor


Question:
________ is a predictable degree of uniformity and dependability,at low cost and suited to the market.

1.quantity

2.quality

3.system

4.process


Question:
________ objective in logistics ensure a proper balance between total logistic cost and a desired level of customer service performance.

1.Right value

2.Right information

3.Right quality

4.Right cost trade-offs


Question:
_________ is a standard of performance.

1.cross docking

2.milk runs

3.autonomation

4.benchmarking


Question:
_________ means to build in a mechanism a means to prevent mass production of defective work in machine or product line.

1.kenban system

2.autonomation

3.two-bin system

4.JIT


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